Emergency Fire Damage Process Overview

1/4/2018 (Permalink)

One Hour

Within one hour from notice of loss, SERVPRO of Moline/Rock Island will contact you to arrange for service. You will know help is on the way.

Four Hours

A project manager will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation

A project manager will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting

A project manager will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours

A verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager,

Cleaning, Restoration, and Deodorization

SERVPRO Moline/Rock Island professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-Through

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If your property does suffer fire damage, we are readily available 24 hours a day, 7 days a week, and 365 days a year. Contact SERVPRO of Moline/Rock Island at (309) 797-1199. We are always here to help.