Archived Blog Posts

Summer Storm Season

Name: SERVPRO of Moline/Rock Island and Kewanee
Address: 105 31st Ave, Rock Island, IL, 61201
Telephone: (309) 797-1199

7/18/2019 (Permalink)

While many associate spring with sometimes severe weather, the threat of stormy weather continues well into summer. In fact, the potential for storms can actually increase during the summer depending on your region. For the Quad Cities, this increase in potential comes in the form of tornadoes and severe thunderstorms.

Though it is often difficult to be prepared for unpredictable weather, there are steps you can take now to ensure your preparedness and, thus, your safety. If you own a business, you may want to consider an Emergency READY Profile (ERP) from SERVPRO. Either way, you can use the following tips to prepare for the possibility of severe weather:

Create an emergency supply kit and a communication plan for your family.
Always unplug electronic appliances, such as computers, TVs, microwaves, etc., to avoid damage.
Fasten-down outdoor objects, such as patio furniture or grills.
Seek shelter if you are outdoors.
Use a battery operated radio to listen for weather updates.

For more severe weather safety tips, call your local SERVPRO of Moline/Rock Island.

The Dangers of House-Fire Aftermath

7/17/2019 (Permalink)

Smoke moves quickly throughout your home during a fire. Even small fires may require professional cleaning and restoration services.

Inhaling any type of smoke can be detrimental to your health, even for short periods of time. In fact, the leading cause of death in house fires is not from the fire itself, but instead smoke inhalation. Just a few minutes of smoke exposure to lungs can cause cardiac arrest, brain damage, and even death. But even after the fire stops, the damage left behind can pose further dangers to your health.

Every year, there are over 1 million house fires. Each of these fires leaves beyond VOCs (volatile organic compounds), which are released from the burning contents within the structure. One of these VOCs is cyanide, which is released when synthetic materials--such as rubber, plastic, or foam--are burnt. Because exposure to these toxic VOCs can cause permanent health issues, it is important that you call a professional to access your damage, large or small. If you have experienced a house fire, call SERVPRO today to help restore your home and protect your health from the dangers of smoke and fire damage.

Boating Safety Tips

7/11/2019 (Permalink)

Have peace-of-mind this boating season by employing proper safety precautions.

The flooding on the Mississippi River has finally gone down. The rain has stopped (mostly) and the weather has been warm and sunny. For many of us here in the Quad Cities, this means it is time to get our boats back on the water. However, before you "dive in" to this year's boating season, it is important to be prepared in order to ensure you and your passengers are safe.

Before launching your boat, always make sure to check the weather. If the water is going to be rough and choppy, it can be unsafe for boating or swimming. Once swells pick up with high winds and currents, it becomes much easier for your boat to capsize. Also before launching, make sure that friends and family are aware of your trip, where you will be going, and what time they should expect you to return.

Once you check the weather and inform others of your trip, you are almost ready to go. But, lastly, you need to make sure you have the essentials onboard in case of an emergency. The following is a list of safety items you should carry in your boat at all times:

Life jackets
Life-saver flotation ring
Horn or other sound-producing device, such as a whistle
Fire extinguisher
Flares
Navigation lights for night boating
Radio
First-Aid kit

Firework Safety

6/13/2019 (Permalink)

Fireworks can be fun to watch, but dangerous to use.

For many, fireworks are an important component of any 4^th of July celebration. However, fireworks can be extremely dangerous, especially if handled without care. In fact, an average of 230 people are sent to the emergency room each day with firework-related injuries in the weeks leading up to the 4^th of July. This is because fireworks can cause serious damage to hands, fingers and eyes. In addition, fireworks are responsible for 18,500 fires per year, which cause deaths and serious property damage. For these reasons, it is very important to use caution and practice safety measures when handling fireworks. Do your best to employ the following safety tips this 4^th of July:

Do not allow young children to handle fireworks; older children should be supervised at all time when handling or igniting fireworks of any kind.
When lighting a fuse, do not allow any part of your body to be above the firework. Once lit, always retreat to a safe distance until the firework is finished.
Do not attempt to re-light fireworks that did not go off.
Always keep a container of water near your fireworks site in case of a fire.
Do not carry fireworks on your person for any reason.
Before throwing away your used fireworks, submerge them in water to avoid starting a trash fire.
Do not ignite fireworks near your home or any other structure.

While we offer tips to stay safe when using fireworks, you should always follow all of your local laws and ordinances. Stay safe and have fun!

Summer Outdoor Maintenance Checklist

6/7/2019 (Permalink)

As the weather gets nicer, we are ready to emerge from our indoor winter hibernation. For many of us, nicer weather can often mean we have some work to do In our yards and home exteriors. This is because the long winters sometimes leave our homes and outdoor spaces in need of maintenance. If you own a home or have an outdoor space, see our list below for some project ideas:

Check the exterior of your home for damaged or rotting pieces of siding. To keep siding looking fresh and to protect it from the elements, it is good to use a power washer for a deep clean every year.
If you find any chips, cracks, or fading on your siding, it is important to touch them up. This will ensure your siding is protected from further damage and will ultimately last longer.
Wash your windows on both the inside and outside. Dirty windows make your view less than satisfactory and let in less light.
Inspect your foundation for cracks . Cracks in your foundation can spread and create entry points for water and pests. If you find significant cracking, you may need to have it inspected by a professional to avoid further damage.
Power wash your wooden deck or patio. Not only does this make your outdoor spaces look like new, it can protect your wood surfaces and prevent it from cracking.
Inspect your driveway for cracks. Small cracks can eventually turn into structural damage over the years, as water continues to freeze inside these cracks every winter. For this reason, it is important to refill these cracks as you discover them.

The Dangers of Boating in Flooded Waters

6/6/2019 (Permalink)

Trees and brush get caught on bridges, creating a hazardous station for boaters.

The flooding this year has put a damper on the nice weather we are having, especially for those of us who like to spend time on the water. It was a long, cold winter and our rivers and lakes were to be our escape! But with a record number of days at flood stage, our spring water activities have been put on hold. While it may be tempting to get out on the water with our boats, canoes or kayaks, it is extremely dangerous to do so. Below are a number of reasons not to try boating on flood stage waters:

Debris: As the water rises on the banks of a river, the water starts to pull debris into its flow from the riverside. This debris can be made up of any possible object along the riverside such as fallen trees or parts of fallen structures. All of these objects are extremely hazardous to boaters and often hard to see.
Strainers: These are made up of trees and logs that become lodged in a river or stream. Boats can easily become hung up on these hazards.
Bridge abutments: As debris gets caught on bridges, it creates significant hazards for boaters. These blockages can even spread to completely block channels with debris. Bridge abutments can even cause treacherous water conditions without debris catch, as the resistance between the water and the structure creates high currents.
Murky waters: Because flooding stirs up a lot of mud and sediment, the water will be very murky. For this reason, it is impossible to see hazards that are potentially below the service. In this way, it may seem safe above the water as a dangerous situation lurks below.

Stay safe this season and wait for the flooding to go down before boating!

Flooring Material Options for Flood-Prone Basements

5/21/2019 (Permalink)

Tile can be a good option for basement flooring.

If you get water in your finished basement during floods or heavy rains, chances are you’ve had to replace the flooring at some time or another. But what is the best material to put in a basement susceptible to water damage? While we all have certain flooring materials that we prefer, some are more resilient than others when it comes in contact with water. Regardless of the flooring you choose, the faster you clean up the water the better.

Carpet is a popular choice for basements. It makes it feel warmer and more livable. However, removing water from carpet and carpet pads can be difficult. If your carpet gets wet, you have to act very quickly to avoid mold growth. Carpet without a pad in your basement is a lot easier to salvage after water damage. We recommend calling SERVPRO right away in order to save your carpet, as we have specialty equipment that will work fast to extract the moisture and dry your carpet and pad. If your carpeting does not survive a flood, a great alternative is carpet tiles, which are easy to dry and/or replace.

Tile can be a great, low-maintenance option for your finished basement. Being made of stone or porcelain, tiles absorb very little standing water. In this way, tile flooring is essentially water-proof. Tile flooring is easy to clean and can individually be replaced if damaged.

Vinyl flooring is the best option for finished basements in flood-prone areas. It is 100% waterproof and is very easy to clean. Vinyl flooring also comes in a variety of styles, including tile and planking. In fact, many vinyl flooring options look identical to wood or laminate options.

Wood and laminate options can be quite problematic for basements, even if it does not flood. Because wood products are porous, they will absorb water. Even an overly humid basement can damage wood floors. Should your wood or laminate floors get flooded, they will almost always need to be replaced. This is because the material changes shape and warps as it absorbs water.

If you have questions about basement flooring, feel free to call SERVPRO!

How To Build A Camp Fire

5/17/2019 (Permalink)

Camp fire using the teepee technique.

To make a good camp fire, you will need to start with 3 types of materials. First is tinder: these pieces are made up of small twigs, leaves and dried pine needles you can find on the ground. Second, you will need kindling materials: these are made up of small tree branches that are 1 inch in diameter or smaller. Lastly, you will need what is called fuel: this term refers to large pieces of wood, like big branches and thick logs. Fuel should be stacked upwind and away from the fire.

Once you have collected your wood, and of course have water on hand in case of a fire emergency, you are ready to build your fire. While there are many techniques for building a camp fire, a classic model is the teepee technique. You will want to take some of your tinder and start a small pile in the center of your fire pit. Then drive a long piece of kindling into the ground in the center of the fire pit. Then, to build the teepee, lean other long kindling sticks against your center support pole. Do this until you have a structure that fairly represents a teepee, but try not to over load the center kindling pole.

Once you have your structure build, whether you have chosen the teepee technique or other trusted method, you will need to ignite the tinder within your structure with matches or a lighter. As the fire grows, continue to add more tinder. To help the tinder ignite, you may need to blow lightly at the base of your kindling structure.

Once your fire is strong and catching your kindling on its own, it is now time to add your fuel. Carefully add your larger wood pieces to your fire, while avoiding breaking your original structure. Once your fuel pieces start to burn, you have successfully build your campfire! Make sure to keep it to small, safe size and never add too much fuel.

For more information, call SERVPRO!

Reasons Your Sump Pump May Fail

5/6/2019 (Permalink)

At SERVPRO, we receive a lot of calls regarding flooded basements. A major cause of flooded basements is sump pump failure, especially during flooding or heavy rains. A number of things can go wrong with your sump pump, and it is important to act fast to fix it to avoid water damage. Below is a list of common reasons for sump pump failure:

Power failure

The most common and unavoidable case of failure is power outages. This can be disastrous if it happens during a flood or heavy rains, especially if you have a basement prone to seepage. The best way to solve this issue is to have a backup generator that you can activate in case of power outages. However, never run a generator inside your home.

Sump pumps can also be damaged during a power surge. For this reason, make sure to check your pump regularly. You can also install a power surge protection device.

Incorrect Size

If your sump pump is too small, it may have trouble keeping up with the relative amount of water. Pump size can be determined depending on the size of your basement. If you are unsure, contact a plumber to estimate the adequate pump size based on your basement square footage.

Inadequate Maintenance

Some manufacturers recommend that you run your sump pump every 2-3 months to ensure it I working properly. This can help you determine any possible issues and address them before the pump stops working when you need it most. Make sure to check for clogs in your pipe, check for proper operation of the float, test your back up pump, and make sure the air hole on the discharge line is not plugged.

If you have have water damage in your basement, call SERVPRO of Moline/Rock Island at 309-797-1199 to make it "Like it never even happened."

What to Know Before Burning Yard Waste

5/6/2019 (Permalink)

Spring is here and it is time to get our lawns back in order. Getting our yards clean can produce a lot of waste: grass, tree limbs and twigs, or other natural materials. While there are many ways to dispose of these materials, some find it easiest to burn them. If you are one of these people, make sure you are in compliance with local burn ordinances.

Once you understand the rules and regulations relative to your local jurisdiction, it is also extremely important to follow strict safety procedures in order to: remain compliant with local laws; stay safe and avoid fire-related injuries; and reduce likelihood of destruction of property. Once you’re ready to burn, following the guidelines listed below can insure you keep yourself and your surroundings safe:

Always check your local regulations regarding yard burns. Many localities throughout the Quad Cities have completely different rules that determine what you can burn, times and dates you can burn, and how far a burn must be from structures and public streets.
Make sure the conditions are right for burning. If it is windy, you should not burn, as fire can spread easily in close quarters. Also make sure your yard is not exceedingly dry, as this can pose a fire-spread risk.
You should not burn synthetic materials in your yard. This means no household items, garbage, or plastics of any kind. Stick to burning naturally occurring materials that come from your yard alone.
It is important to be aware of what is above your burn site. Always keep your distance from powerlines, tree limbs, and building overhangs.
Have at least 10 feet of clearance around your burn, as well as a barrier around your burn made of soil or rocks. It is also helpful to water down the earth around your burn to avoid spreading, especially if the ground is very dry.
Never leave your fire unattended. Once the fire appears to be out, drown the remains with water, then turn over all of the ashes and repeat. Do not leave the burn alone until it is entirely out.

For more information, feel free to call SERVPRO of Moline/Rock Island at 309-797-1199.

How to Prevent a House Fire

4/25/2019 (Permalink)

Damage caused by a fire can be extremely devastating for your family and home. By being prepared and taking essential precautions, such as regular safety checks, you can drastically reduce your chances of suffering the losses that come with fire damage.

Smoke Alarms

Make sure to test your smoke alarms at least every 6 months and to change the batteries as needed. Don’t ignore a “chirp”—if your smoke detector is chirping, the battery should be changed immediately to ensure it functions properly in case of a fire.

Heating Sources

Make sure to inspect heating devices in your home. Whether you have a forced air furnace or use space heaters, it is important to ensure that they are functioning properly to avoid a possible fire. This means changing filters or discarding heaters with damaged wires. In addition, your risk for a fire can be reduced substantially with yearly inspections.

Cooking

Always be sure that nothing flammable is on or near your oven or stove top, such as curtains, potholders, rags, or paper towels. Also never leave burners unattended while you are cooking, as this is a leading cause of house fires. If you must leave the room, remove the pot or pan from the heating source and turn it off.

Dryer

It is important to keep the lint trap on your dryer clean, as it can be a possible fuel source for an impending fire. For the same reason, make sure to check behind the dryer for stray lint or objects that may have fallen. Also, if you have a gas dryer, it is helpful to have it inspected once a year to ensure all connections are secure.

Electrical Cords

Always be aware of where cords are plugged in and that they are being used properly—this means not overloading outlets or power strips with too many electrical devices. Also watch out for any damaged wires and repair or replace them as needed. And remember, because electrical cords can produce heat, do not cover them with anything, such as with rugs or furniture.

For more information, please contact SERVPRO Moline/Rock Island at 309-797-1199.

How to Have a Safe Fire Pit

4/25/2019 (Permalink)

Fire pits are a great addition to your outdoor space and can be fun to gather around with family and friends. As the weather is getting nicer, they are a great excuse to get outside and enjoy spring. But as fun as fire pits can be, taking safety precautions is extremely important to avoiding possible fire-related disasters. Misuse use of fire pits can often lead to grass fires that can spread to neighboring properties, or worse: house fires. The following tips will help you enjoy your fire pit while also staying safe:

Placement of Your Fire Pit

At least 10 feet away from homes, other structures, and neighboring yards
Never place under a covered porch, low hanging tree branches, or mounted awnings
Make sure the surface under your fire pit is non-flammable

Preparing for Your Fire

Make sure no flammable materials are place near your fire pit
Create a barrier of rocks or cement blocks to keep fire contained (if you are not using store-bought)
If you are building your own fire pit, make sure the pit is at least 6 inches deep at center and at least 2 feet across

Starting Your Fire

Be conscious of wind direction and move flammable materials accordingly
Do not light your fire if it is exceedingly windy
For extra safety, you can use fire-starter sticks instead of lighter fluid

For more information, call your fire professionals at SERVPRO of Moline/Rock Island.

Why Choose SERVPRO for Duct Cleaning?

4/22/2019 (Permalink)

Ducts can collect large amounts of dust and dirt build-up.

Your ventilation system is often the leading factor in poor indoor air quality. Routinely inspecting the ductwork at your home or business should be a high priority. Soiled air ducts can circulate odors, mold and irritating dust throughout your home or business. Rodents, insects or pests, dust, dirt, debris, bacteria, mold, or pollen: all of these factors can significantly reduce your air quality.

At SERVPRO, we provide cleaning services for your heating, ventilation, and air conditioning unit (HVAC). Keeping this system clean can potentially lengthen the life of your HVAC by allowing it to function at its peak condition; this can also save you money on utility bills and possible equipment repairs in the long run. We also offer sealing and coating to be sprayed in order to address odor issues or microbial concerns.

In other cases, duct cleaning is not always routine. Duct cleaning can become an essential service after a fire, smoke damage, or suspected mold growth. In case of a fire, smoke travels quickly through your ducts, especially if your HVAC system is running at the time. This can lead to ongoing odor issues in your home or business.

If you have a fire or need a routine cleaning service, SERVPRO of Moline/Rock Island is “Here To Help” with your duct cleaning needs 24/7!

SERVPRO Has the Capacity for Large Commercial Disaster Clean-ups

4/18/2019 (Permalink)

If you have a fire at your business, SERVPRO understands how important it is to get back to work as quickly as possible to avoid losses and keep your customers happy. In October of 2018, SERVPRO of Moline/Rock Island responded to a fire disaster at a large local manufacturer and distributor. An outside fire that made its way into the facility caused smoke and soot damage to their entire warehouse and much of the merchandise they distribute. For this company, stopping business was not an option. SERVPRO was able to accommodate this business and work around their schedules to ensure continuation of business and prevention of any further loss.

SERVPRO responded immediately to assess the damage and create a plan of action to work around their production facilities and employees. We worked closely with staff members and with their unique production schedule to minimize interruption with warehouse and office procedures. With light soot covering nearly every product and surface at the facilities, we worked with this business to meet their production and shipping deadlines. Because there could be no delays in the flow of production, there was no room for error. In one instance, SERVPRO was able to clean over 60,000 parts in only 3 hours. By the end of this job, this business was back to normal and functioning “Like it never even happened.”

This is just one an example of SERVPRO of Moline/Rock Island going above and beyond to accommodate local businesses. We are dedicated to restoring your business and avoiding business downtime. Whether you have a small business or a large commercial operation, SERVPRO has the skills and dedication to get the job done quick and with minimal interruption.

Why Choose SERVPRO for Odor Elimination?

4/17/2019 (Permalink)

SERVPRO professionals assess your odor source and present you with the best options for elimination.

Unpleasant odors can be tough to get rid of in your home or business. This is especially true following a fire. Even a small fire can cause oppressive odors to linger for years unless the soiled areas are properly cleaned and deodorized. Left untreated, the aftermath of the soot and smoke from fires can become permanent. This is because, as smoke and soot travels throughout your structure, residues and deposits can get left behind in hard to reach places; the longer this sits, the more time it has to soak into the affected surfaces or materials.

At SERVPRO, our highly trained technicians have years of experience cleaning and deodorizing odor sources. Whether you have odor caused by fire, mold, pets, or cigarette smoke, we have the experience and expertise to tackle any size job at your home or business. We do not simply cover up the orders with fragrances; instead, our team of professionals pin-point the exact location of your odor and eliminate the source. Once we identify the source, we use our own proprietary cleaning products designed to eliminate odors and prevent them from returning. This service also includes any items within range of your odor problem that also need treatment, such as furniture, draperies, floors, walls, HVAC systems, ceilings, and more.

If you are in need of deodorization services, call SERVPRO of Moline/Rock Island today at 309-797-1199 and we will make it “Like it never even happened.”

Choose SERVPRO for Commercial Cleaning Services

4/15/2019 (Permalink)

SERVPRO works around your business's schedule.

As a business owner, you understand the importance of maintaining a clean and odor free office space, and how the appearance of your business reflects on your reputation. As everyday wear and tear gradually soils your office space, it can often be a challenge for your regular cleaner or janitorial staff to tackle the grime. Whether you have an odor problem, soiled carpet, or simply need general cleaning services, SERVPRO of Moline/Rock Island is “Here to Help.”

SERVPRO offers full service capabilities that deliver a deeper clean than your average cleaning company. With 24/7 service, we will respond quickly to assess the amount of soil and determine the best cleaning options.

Below you will find the various commercial cleaning services we offer:

Air Ducts and HVAC
Biohazard and Sewage
Trauma and Crime Scene
Carpet and Upholstery
Drapes and Blinds
Ceilings, Walls, and Hard Floors
Odor Removal and Deodorization
Vandalism

If your local business is in need of cleaning services, call SERVPRO of Moline/Rock Island today at 309-797-1199. We will make it “Like it never even happened.”

Fire Extinguisher Aftermath Safety

3/27/2019 (Permalink)

Fire extinguishers play a crucial role in minimizing the impact that a fire can have on your home or business structure. Having one close by is critical to reducing your chances of large loses. An otherwise small fire can easily grow and spread throughout a structure quickly without the presence an extinguisher. In fact, in 75% of the cases where a fire extinguisher was used, a fire department was not required for assistance.

At the same time, the chemical spray from fire extinguishers can be potentially corrosive to materials in your home or office and harmful to your skin and when inhaled. For this reason, once you have successfully put out your fire, it is important to take precautions in cleaning up the sprayed areas. Below is a list of tips to keep you and your family or employees safe until SERVPRO arrives:

Do not use a broom to clean up the dust, as this can aerosolize fine particles.
Make sure the area is properly ventilated.
Wash hands and any skin that comes into contact with the spray.
Make sure family members and employees are trained in the use of fire extinguishers.

If you have used a fire extinguisher in your home or business, act fast to avoid further damage to your home, business or belongings and call SERVPRO of Moline / Rock Island at 309-797-1199.

Commercial Document Restoration

3/21/2019 (Permalink)

At SERVPRO of Moline/Rock Island, we understand that your documentation is extremely important to you and your clients, as well as essential to running your business. When it comes to water damage, timely response and mitigation is key to restoring your damaged documents. With our rapid response and state-of-the-art technology, SERVPRO of Moline/Rock Island can help save your important and sometimes irreplaceable files and get you back to running your business quickly.

The Document Restoration Team is very dedicated to your business’s privacy. In this way, all Document Restoration Team members are HIPAA Master certified; your documents remain under 24/7 video surveillance; and there is supervision of any team members entering and exiting the Drying Chamber Facility.

Depending on the severity of damage, there are a number of options and technologies employed in restoring your business’s documents:

Vacuum Freeze Drying—this process involves freezing your documents and drying them with various vacuums and pressures to achieve sublimation, which is the direct conversion of a solid (ice) into a gas (water vapor).
Digitization—we offer digitization of your business’s paper files, which can help create extra office space. If your file room was affected by water damage, digitization could solve this issue while preventing another water damage to files in the future.
Gamma Irradiation—this is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. This is used in water damage involving sewage and waste.
Certified Destruction—in the unfortunate event that we cannot save and restore your documentation, we also offer certified destruction and disposal of classified documentation. This can protect your business’s liabilities, brand image, or proprietary information.

If your business has suffered water damage to documents, please call SERVPRO of Moline/Rock Island at 309-797-1199.

Tornadoes: How Do they Work?

3/20/2019 (Permalink)

What are they?

A tornado, often called a twister, is a rapidly circulating column of air extending from the clouds of a thunderstorm to the ground. Tornadoes can create winds exceeding 300 miles per hour; though, even much slower winded tornadoes can cause destruction.

While, most often, tornadoes last only a few minutes and do not travel much more than a mile before they disappear, others grow to massive sizes and travel for several miles, causing widespread devastation to communities.

What causes them?

Tornadoes spawn out of severe thunderstorms as warm, moist air and cool, dry air is combined. As these 2 air types collide, an instability is created. As a change in wind direction takes place, coupled with an increase in wind speed, a horizontal spinning effect begins in the lower atmosphere. Then, as air rises toward the sky, the horizontal rotating winds become vertical, thus creating the tornadoes we all recognize.

Why Choose SERVPRO for Spring Cleaning?

3/19/2019 (Permalink)

Winter is over and spring has begun; it’s time to clean! While SERVPRO provides disaster clean-up services after fires and water damage, we are also highly trained in residential cleaning services. In fact, SERVPRO of Davenport-Bettendorf has the expertise to provide a deeper clean than your basic house cleaning service.

HVAC Cleaning

SERVPRO can inspect your HVAC system and ductwork, and provide cleaning services to help restore peak energy efficiency, remove offensive odors and improve the quality of indoor air.

Carpet Cleaning

At SERVPRO we use the latest IICRC training, in addition to state of the art equipment, to remove stains trapped deep in your carpet.

Stain Removal

We will use IICRC standards to determine the best cleaning options for your particular stain and provide soil protection options for your carpet.

Odor Identification and Deodorization

At SERVPRO, we go straight to the source of your odor problem and determine the best methods for neutralization and elimination of the odor source.

Upholstery and Drapes

SERVPRO can help lengthen the life of your drapes and furniture with regular cleaning. We will inspect and test your items to determine the safest and most effective cleaning method.

Prepare Your Business With an Emergency READY Program

3/18/2019 (Permalink)

Is your business prepared for emergency situations, such as fire or a water leak? Do your employees know key information to use in such an emergency, such as the location of your water shut-off valve and fire extinguishers or who to call for immediate assistance? According to recent research, up to 50% of businesses shut their doors following a disaster. Of businesses that remain open, a majority of them had an emergency action plan. The SERVPRO Emergency Ready Program (ERP) App is an important tool for businesses to fill these gaps in emergency preparedness.

Our ERP is an extensive app containing crucial information about your business location, including emergency contact lists, shut-off valve locations and priority locations. This includes several pictures that act as guides for you and your employees during your emergency situation. In the event of a sudden emergency, the ERP is designed to help minimize interruptions in your day-to-day business by having a plan set in place specific to your facility.

At SERVPRO, we believe that understanding what to expect and being organized in the face of emergency is key to timely mitigation of your issues. In this way, our ERP helps you “Be Ready For What Happens” in the face of any obstacles to running your business.

To get started, call SERVPRO of Moline / Rock Island at 309-797-1199.

Why Choose SERVPRO of Moline / Rock Island?

3/15/2019 (Permalink)

Highly Trained Staff

At SERVPRO of Moline / Rock Island, our staff is highly trained in all aspects of property damage restoration. Our employees receive ongoing training that is both hands on and web based. Additionally, our employees obtain certification from the Institute of Inspection and Restoration Certification (IICRC). The IICRC is the certifying body for the cleaning and restoration industry. IICRC Standards are developed to provide the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry. Given our dedication to employee development, rest assured our restoration professionals will make damage to your home or business “Like it never even happened."

Technology

SERVPRO of Moline / Rock Island uses advanced technology to bring your home or business to preloss condition effectively, reliably, and as fast as possible. Our advanced technology incorporates scientific principles from the field of Psychrometry. By controlling humidity, airflow, and the temperature of your property, we are able to remove moisture and dry affected areas quickly, preventing additional damage.

Examples of tools we use:

Infrared cameras and moisture sensors identify water location—it’s the water you can’t see that does the most damage.
Thermo-hygrometers measure both temperature and relative humidity, which allows us to calculate specific humidity, dew point and vapor pressure.
Commercial Dehumidifiers, both refrigerant and desiccant, absorb moisture from the air
DryBook Mobile is SERVPRO’s proprietary software program that uses the latest technology to ensure your property is drying quickly and efficiently. DryBook provided real-time documentation of the drying process and validates that the equipment used and services performed are executed to the IICRC Standard.

24 Hour Emergency Service

SERVPRO of Moline / Rock Island provides emergency services 24 hours a day, 7 days a week. This means no matter the day or time, we are here to help in your time of need. We are also faster to any size emergency, helping you to minimize damages to your property, as well as the cost for cleaning and restoration. This is especially important with water, as it spreads rapidly throughout your property into floors, walls, and furniture.

If you have an emergency, let SERVPRO of Moline / Rock Island use our talented staff, advanced technology, and rapid response to make it “Like it never even happened." Call us at 309-797-1199.

Preparing For a Flood

3/14/2019 (Permalink)

With the large amounts of melting snow up north, coupled with forecasts of heavy rain, this flood season is set to be an historic one. For this reason, it is important that you and your family are prepared. This means paying close attention to local weather predictions, being mindful of possible road closures, and following instructions from local authorities when applicable. If flooding in your area is probable, have a safe place nearby where you can temporarily relocate, such as with a family member or friend. Also, if you have pets, make sure to have food and water, vaccination papers, and proper housing arrangements made, such as animal-friendly hotels.

In addition, the American Red Cross recommends having certain items packed and ready to go for when a flood hits. See the list below of some of these essential items:

Water—3+ day supply (1 gallon per person per day)
Food—3+ day supply (non-perishable, easy to prepare)
Flashlight
Battery-powered or hand-crank radio
Extra batteries
First-Aid kit
Medications
Extra cash
Emergency blanket

For more information, please call SERVPRO of Moline/Rock Island at 5309-797-1199.

Moline, Rock Island, East Moline, and Milan Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/8/2019 (Permalink)

(Permalink)

If you live Moline or Rock Island, don't let a flooded basement get you down. Call us!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Coal Valley, Sterling, Rock Falls, or Moline basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - (309) 797-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Moline/Rock Island and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (309) 797-1199

Water, Water Everywhere

1/25/2019 (Permalink)

1/25/2019

Water and moisture can cause both structural and content damage when unnoticed. Even a small leak, left untreated, can lead to big loses.

Because mold growth can begin in less than 48 hours, water damage should be handled by trained professionals who have the equipment and knowledge to treat the situation, regardless of the size.

If you experience a water situation there are some things you can do until help arrives;

Shut off the source of the water if possible or contact a qualified party to stop the water source.
Turn off circuit breakers for wet areas when access to the power distribution panel is safe from shock.
Remove as much water as possible by mopping and blotting.
Wipe water from wood furniture and remove from the wet area, if possible, otherwise place aluminum foil between furniture legs and wet carpet.
Remove from walls are wet area all items that are valuable or sensitive to moisture. e. – Paintings, art objects, computers, documents, etc.
Hang draperies with coated hangers to avoid contact with wet flooring.

If you have experienced water damage in recent months, call the professionals at SERVPRO Moline/Rock Island to access your situation and provide fast, effective clean up.

Steps to Help Prevent Frozen Pipes

1/25/2019 (Permalink)

1/25/2019

You wake up on a cold winter morning, head into the bathroom or kitchen, turn the faucet and … a trickle. Or, nothing at all.

You have a frozen pipe. What do you do now? Better yet, how do you avoid this messy, potentially expensive situation in the first place?

Here are some ideas to help keep the water flowing inside, even as the freeze sets in outside:

Before It Gets Cold

Drain water supply lines to your sprinkler and swimming pool. Don't put antifreeze in the lines; spills or leaks can threaten pets, wildlife and landscaping.
Disconnect and drain outdoor hoses before putting them in storage. Place an inexpensive foam cover over the faucet. Better yet, close the inside valves that supply water to the hose bibs. Then open the outside hose bibs to let any remaining water drain out, and leave them open.
Insulate water pipes with pipe sleeves, heat tape or heat cable, particularly pipes that run through unheated areas of the house, such as attics, basements, crawl spaces and garages.

As Temperatures Drop

Keep your house warm, and allow the warm air to circulate as much as possible. Seal drafts and keep interior doors open. If you’re going to be gone for an extended period, don’t turn off the heat. Keep it set to at least 55 degrees Fahrenheit.
Open cabinet doors under kitchen and bathroom sinks to allow heat to reach the pipes. Be sure to move cleaners and other chemicals out of reach of children and pets.
Open indoor faucets, hot and cold, to allow a trickle of water. Flowing water is less likely to freeze.

When a Pipe Freezes

The first thing to do, faced with the telltale trickle, is try to find where the pipe is frozen. Keep the faucet open, and open other faucets in the house to determine if the problem is widespread. If it is, turn off the main water supply and call a plumber.
If it's a single pipe, and you can reach the frozen section, try using a hair dryer, heating pad or portable space heater – just never leave it running unattended. Keep the faucet open and work up and down the pipe, starting at the faucet and working backward to the frozen section. Apply heat until full water pressure returns, then reduce the flow to a trickle until the cold snap ends.
An alternative method: Wrap the frozen section with towels soaked in hot water. Don't pour hot water directly on a frozen pipe, and don't use a propane torch or other open flame.

If these approaches don't work, or if you have a leaking or burst pipe, don't hesitate to turn off the main water supply and call in a licensed plumber. And, be sure to touch base with your insurance agent, too, preferably before a crisis. You'll want to know whether you're covered for burst pipes and the ensuing water damage

Water, Water, Everywhere

1/25/2019 (Permalink)

Water and moisture can cause both structural and content damage when unnoticed. Even a small leak, left untreated, can lead to big loses.

Because mold growth can begin in less than 48 hours, water damage should be handled by trained professionals who have the equipment and knowledge to treat the situation, regardless of the size.

If you experience a water situation there are some things you can do until help arrives;

Shut off the source of the water if possible or contact a qualified party to stop the water source.
Turn off circuit breakers for wet areas when access to the power distribution panel is safe from shock.
Remove as much water as possible by mopping and blotting.
Wipe water from wood furniture and remove from the wet area, if possible, otherwise place aluminum foil between furniture legs and wet carpet.
Remove from walls are wet area all items that are valuable or sensitive to moisture. e. – Paintings, art objects, computers, documents, etc.
Hang draperies with coated hangers to avoid contact with wet flooring.

If you have experienced water damage in recent months, call the professionals at SERVPRO Moline/Rock Island to access your situation and provide fast, effective clean up.

Defense Against Mold Growth

7/31/2018 (Permalink)

Prompt mitigation is is vital to avoid mold growth, which can be visible in as little as 24-48 hours under certain conditions.

Keep the humidity between 30 to 60 percent.
Provide for proper drainage away from building foundations.
Regularly inspect plumbing and appliances for leaks.
Keep gutters clean and make sure downspouts are attached.
Inspect the roof windows and other areas where water might enter the building.
Respond to all water intrusions immediately.

If you do everything right but still encounter water damage call SERVPRO for assistance. Our trained professionals will work to mitigate damage and protect your belongings. Our goal is to make it like it never even happened.

Trust the SERVPRO brand--we're faster to any disaster!

What you need to know about flooded basements

6/6/2018 (Permalink)

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - (309) 797-1199

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (309) 797-1199

What to do when affected by storm damage

6/6/2018 (Permalink)

SERVPRO of Moline/Rock Island specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Moline and Rock Island area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (309) 797-1199

What is the mold remediation process?

5/2/2018 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line.

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following are “typical” steps taken to remove mold:

1. Call (309) 797-1199 SERVPRO Moline/Rock Island

A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

2. Inspection and mold damage assessment

Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

3. Mold containment

Various containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

4. Air filtration

Specialized filtration equipment captures microscopic mold spores out of the air. Our professionals utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

5. Removing mold and mold-infested materials

This will depend on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.

6. Cleaning contents and belongings

We can help you clean your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. Trained to remove odors and deodorization using fogging equipment.

7. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO Moline/Rock Island at (309) 797-1199 if you need assistance. We understand mold and mold growth and have the training equipment to remediate mold in your home or business.

7 things you need to know about smoke alarms

5/1/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained. Below are a few tips to take into consideration when thinking of your home or businesses fire alarms.

1. Test smoke alarms monthly.

Hold down the test button to hear the alarm sound. If faint or non-existent, it’s time to replace the batteries.

2. Know when to replace the batteries and the unit.

Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten.

3. Identify how many smoke alarms you need.

According to the National Fire Protection Association (NFPA), smoke alarms should be on every level, including the basement. It is recommended to install a smoke alarm in every bedroom.

4. Do not paint your smoke alarm.

Smoke alarms are designed to have airflow. Painting your alarm may cause issues with fire detection.

5. Smoke alarms should be interconnected.

All of the alarms in the home should sound, not just one. This keeps all quarters notified.

6. Consider a combination alarm.

Carbon monoxide gas is extremely toxic and dangerous. It is odorless and tasteless, making it very difficult to detect. Purchase a fire alarm that includes a carbon monoxide sensor.

7. Ask a professional to install detectors.

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. And remember, when in doubt throw it out. It’s always better to be safe than sorry.

For more information on Emergency Preparedness, contact SERVPRO of Moline/Rock Island at (309)-797-1199.

Do’s and Don’ts of drying out clean water in home or business

5/1/2018 (Permalink)

The following are a few helpful tips on action you or your family can follow until SERVPRO of Moline/Rock Island arrives:

Remove as much excess water as possible by mopping and blotting.
Wipe excess water from wood furniture after removal of lamps and tabletop items.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Turn air conditioning on for maximum drying in summer.
Remove oriental rugs or other colored rugs from wet wall-to-wall carpeting or hardwood floors.
Open and place luggage in sunlight to dry, if possible.

DON’T

Leave wet fabrics in place; dry as soon as possible.
Leave books, magazines or other colored items on wet carpets or floors.
Use TV’s or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.

Take the proper precautions when dealing with water damage. Even small water damages have the potential to cause serious structural and indoor air quality issues over time. Your local SERVPRO professionals have the training and equipment to help make it, “Like it never even happened.” Call us at (309)-797-1199..

What you should have in your emergency supply kit

5/1/2018 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

10,000 severe thunderstorms
5,000 floods or flash floods
1,000 tornadoes
2 land-falling deadly hurricanes

Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk

Understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family.

Take action

Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an example

Share your story with co-workers, family, and friends. Your preparedness story will inspire others to do the same.

Build an emergency supply kit

Water (one gallon per person per day)
Food (non-perishable 3-day supply)
Manual can opener
Battery operated radio, preferably a NOAA Weather Radio
Flashlight and extra batteries
First aid kit
Whistle to signal for help
Clothing
Dust masks or bandannas
Plastic sheeting, garbage bags and duct tape
Wrench or pliers to turn off utilities
Hygiene items
Important documents; copies of insurance policies, identification and bank account information
Cash
Fire extinguisher
Matches in a waterproof container

Contact SERVPRO Moline/Rock Island professionals for additional readiness tips and tools, including SERVPRO’s FREE Emergency Ready Profile. Learn more and be “Ready for whatever happens!”

(309) 797-1199

Ready plan to stay in business

1/5/2018 (Permalink)

Ready business asks companies to take three simple steps: plan to stay in business encourage your people to become Ready and protect your investment.

Ready Business, and extension of the ready campaign, helps business owners and managers of small and medium sized businesses prepare their employees, operations and assets in the event of an emergency. The business section of Ready.gov contains vital information for businesses on how to get started preparing their business and their unique needs during an emergency.

The following are a few suggestions to help you develop an emergency escape plan:

Organize an emergency preparedness procedures review with employees to review your company’s emergency plans.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees.

Conduct office evacuation exercises and drills. Have SERVPRO conduct a no cost ERP for your business.

Call SERVPRO Moline/Rock Island at (309)-797-1199 to establish your Emergency READY Profile.

Be prepared for severe weather

1/5/2018 (Permalink)

Being prepared to act quickly can be critical to staying safe during a weather event. Many businesses affected by major disasters never reopen—especially if they do not have an emergency plan in place. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared.

Know Your Risk.

Understanding the type of hazardous weather, how it can affect you, your family or employees is important. Check the weather forecast regularly, and obtain a NOAA Weather Radio.

Take Action.

Create a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and materials in a safe place.

Be an Example.

Share your preparedness story with your family and friends. Inspire others to do the same.

Preparation is key in making it through any size disaster and having a plan in place may help. Don’t wait until disaster strikes. Call SERVPRO of Moline/Rock Island at (309) 797-1199 to establish your Emergency Ready Profile and be “ready for whatever happens.”

Mold removal process

1/5/2018 (Permalink)

Mold can spread extremely quickly; in as little as 48 hours it can become a problem in your home or business. Although every mold damage scenario differs, the general mold remediation process stays the same. Below are the “typical” mold removal steps for this process:

Call SERVPRO of Moline/Rock Island at (309)-797-1199.

The mold cleanup restoration process begins when you call us. We will assess your situation by asking you a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and mold damage assessment

We will carefully inspect your property for signs of mold using various technologies to detect mold and hidden water sources. Mold can be hidden from plain view.

Mold containment

Air filtration

Specialized filtration equipment captures microscopic mold spores out of the air. Powerful “air scrubbers” and HEPA vacuums will be utilized to prevent the spread of these mold spores.

Removing mold and mold-infested materials

This will depend on the amount of growth and the types of surfaces on which the mold appears.

Cleaning contents and belongings

We will clean your furniture, décor, curtains, and other restorable items affected by mold.

Restoration

Depending on the level of damage, restoration may involve minor repairs, such as replacing drywall, paintings, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO Moline/Rock Island at (309) 797-1199. We understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Managing mold

1/5/2018 (Permalink)

Contraire to the popular belief, not all mold is dangerous. Some mold is useful. Fungi and mold naturally occur in our environment. More than 100,000 different types of fungi have been discovered. Fungi is present in our everyday lives in bread and baked products. Although some types are useful, some may be harmful. Excessive amounts of mold and mold exposure may present negative effects for some people.

The intrusion of water into your home or business may result in mold growth. Water intrusions can be caused by storm damage, plumbing or equipment failures, long standing leaks and poor humidity control. When these water intrusions are not addressed immediately, then the risk of harmful mold increases. Organic materials found inside a building such as wood, drywall, paper, and insulations, provide a food source for mold, allowing growth to flourish.

When determining if you have a mold problem, be alert for: the presence of visible mold, strong musty odors, evidence of past moisture problems and excessive humidity.

If you fear you have a mold problem, call SERVPRO of Moline/Rock Island at (309) 797-1199. We are here to help.

How to manage damage from clean water or damage from contaminated water

1/5/2018 (Permalink)

Damage from clean water

Shut off the water source if possible or contact a qualified professional to do so
Turn off circuit breakers from wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
Remove and prop up wet upholstery cushions to allow more even drying.
Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from contaminated water

Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
Do not walk through contaminated areas, as you could spread damage to unaffected areas.
Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
Do not use household fans to dry the structure; air flow could spread contaminants.
Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO Moline/Rock Island at (309) 797-1199.

Be ready with the SERVPRO Emergency Ready Program

1/5/2018 (Permalink)

The SERVPRO emergency READY Profile (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO ERP, can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off valve locations and priority areas. It is also accessible online using your computer or tablet; download SERVPRO’s free ready plan app to access this information at any time using your smartphone or tablet.

The ERP establishes SERVPRO Moline/Rock Island as your disaster mitigation and restoration provider, giving you access to over 45 years of experience and a system more than 1,700 franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation.

The ERP is a no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO Moline/Rock Island at (309) 797-1199 to establish your Emergency READY Profile.

Tools to help you be prepared for severe weather

1/5/2018 (Permalink)

One of the easiest ways to protect yourself during sever weather is to have a weather radio in your home or office. It is just as important to have a radio as it is to have a fire alarm according to the National Oceanic and Atmospheric Administration.

A weather radio is designed to alert you of dangerous weather situations. Allows you to be warned in order to be safe. Most major retailers and online stores offer weather radios with these features for around $30. The following are the most important features to look for in a weather radio:

Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).
Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county)..
Ease of programming.

Remember to be safe and keep track of weather conditions. When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. Call SERVPRO Moline/Rock Island at (309) 797-1199 to get the team that’s faster to any size disaster.

Effective drying process to rid water and mold

1/5/2018 (Permalink)

There’s no such thing as a small disaster—especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business.

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Moline/Rock Island professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages such as mold.

If your business suffers from a water or mold damage give SERVPRO Moline/Rock Island a call at (309) 797-1199. We are ready to help.

What you need to know about mold

1/5/2018 (Permalink)

When determining if you have a mold problem, be alert for: the presence of visible mold, strong musty odors, evidence of past moisture problems and excessive humidity. The intrusion of water into your home or business may result in mold growth. Water intrusions can be caused by storm damage, plumbing or equipment failures, long standing leaks and poor humidity control. When these water damages are not addresses right away, the resulting damage can be an increased risk of harmful mold.

SERVPRO professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for an extended period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. Once the environment is dry, I tis important the structure is properly cleaned.

If you fear you have a mold problem, call SERVPRO Moline/Rock Island at (309) 797-1199. A technician trained in mold remediation will examine the structure and determine the steps needed to contain and clean the affected areas.

Shocking facts about lightning

1/5/2018 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year around 1 in 500,000, some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

Be aware.

Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go indoors.

Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid windows, doors, porches, and concrete.

Do not lie on concrete floors and avoid leaning on concrete walls. Lightening can travel through any metal wires or bars in concrete walls or flooring.

If you fear you have storm damage, call SERVPRO Moline/Rock Island at (309) 797-1199. We are here to help.

Fire, Smoke and Soot Restoration Services

1/4/2018 (Permalink)

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. SERVPRO of Moline/Rock Island will pretest to determine the extent of damage. We use specific equipment and cleaning products to clean and protect different types of surfaces. Depending on the amount of soot, we may even be able to reduce the cost of recovery by cleaning lighter soot deposits.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. We will begin by inspecting and testing all fabrics in the structure in order to determine the most appropriate cleaning method. All other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. IF requested, we can provide an inventory list of all “to be claimed” items.

Deodorization

SERVPRO of Moline/Rock Island provides specialized services which ride your property of offensive odors left by fire or smoke damage. It is important to note that we do not merely mask the doors with a fragrance, we seek out the sources of the odor and remove them.

If your property does suffer fire damage, we are readily available 24 hours a day, 7 days a week, and 365 days a year. Contact SERVPRO of Moline/Rock Island at (309) 797-1199. We are always here to help.

Emergency Fire Damage Process Overview

1/4/2018 (Permalink)

One Hour

Within one hour from notice of loss, SERVPRO of Moline/Rock Island will contact you to arrange for service. You will know help is on the way.

Four Hours

A project manager will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation

A project manager will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting

A project manager will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours

A verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager,

Cleaning, Restoration, and Deodorization

SERVPRO Moline/Rock Island professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-Through

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

An empty restaurant can cost you money

1/4/2018 (Permalink)

No matter the reason, when a restaurant is unable to open its doors, the cost can become significant. SERVPRO Moline/Rock Island understands the urgency of getting fire, water or mold damages taken care of quickly and correctly to minimize business interruption and recovery costs.

We provide 24-hour emergency services, as well as specialized cleaning services for emergency or special situations. We utilize 1-4-8 Service Response Guidelines to help ensure fast response and timely mitigation. Additionally, we offer maintenance services, such as hood and kitchen exhaust cleaning, helping to ensure your restaurant is always clean and ready for business. Our goal is to get your business up and running as fast as possible while reducing or eliminating interruptions. We work around your schedule—your convenience. We are here to help.

If your restaurant needs any of these services, give SERVPRO of Moline/Rock Island a call at (309) 797-1199.

Additional services we can provide to restore your business

1/4/2018 (Permalink)

Board ups- In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outside factors.

Inventory- SERVPRO of Moline/Rock Island uses Contents Claim Inventory Service technology which can generate a comprehensive room by room inventory check. Contents are categorized as salvageable, non salvageable and questionable.

Move-outs- If prolonged exposure to the loss event could cause additional damage to your contents, your contractor requests relocation of the contents, or the safety of your contents is a concern, a move out may be recommended.

Electronics cleaning- Smoke residues can contain acids that corrode metal surfaces when moisture is also present. IF the residues are not removed, corrosion can eat away at the metal casing and can ultimately cause electronic failure in the device.

Artwork- Artwork ranges from inexpensive framed pictures to extremely valuable fine art. Restoration of valuable art requires the use of a trained art restorer, while less expensive art may not warrant these costly specialized services.

If your commercial property needs any of these additional services, give SERVPRO of Moline/Rock Island a call at (309) 797-1199.

Halt Winter Heating Hazards

12/19/2017 (Permalink)

Around this time of the year, we encounter changes in weather and low temperatures. In an effort to stay warm, many people use alternative heat sources such as fireplaces or space heaters.

According to the National Fire Protection Association, the annual direct property damage from heating fires is estimated at a whopping $1 billion dollars. This is a serious matter and it is important to abide by the following safety tips to reduce your risk of a heating-related fire:

Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.
Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container at a safe distance away from your home.
Remember to turn portable heaters off when leaving the room or going to bed.
Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions.
Test smoke alarms monthly.

If your property does suffer fire damage, we are readily available 24 hours a day 7 days a week. Contact SERVPRO of Moline/Rock Island at (309) 797-1199. We are always here to help.

Be Ready!

12/19/2017 (Permalink)

No one ever plans on a disaster, but you can and you must prepare for it. The SERVPRO Emergency Ready Profile (ERP) will help ensure you are "Ready for whatever happens".

Below is a list of advantages of the Emergency READY Profile:

A no-cost assessment of your facility.
A concise profile document containing only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Establishes your SERVPRO Moline/Rock Island as your disaster mitigation and restoration provider.
Identification of the line of comment for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Preparation is key to make it through any size disaster. Having a plan in place will help minimize the business interruptions when a situation of this matter occurs. Don't wait until disaster strikes-be READY. Call SERVPRO Moline/Rock Island at (309) 797-1199 to establish your Emergency READY Profile.

Holiday Safety: By the Numbers

12/19/2017 (Permalink)

The Holiday season is a time for joy and happiness. But unfortunately, at times it can also bring danger. Fires around the winter time are at it's peak. They can claim the lives of many Americans and injure even more. The statistics below are provided by the United States Fire Administration (UFSA):

400

The average number of lives lost due to holiday fires.

1,650

The average number of injuries due to holiday fires.

$990 million

The average cost in damages due to holiday fires.

We can decrease these numbers by taking safety precautions. Always remember to:

Use only non-flammable decorations
Maintain Holiday lights
Do not overload electrical outlets
Avoid using lit candles
Don't block exits

Consider all of this information as you enter the holiday season. Whether you are ready for the holidays or not, SERVPRO will always be ready. And always ready to help you. If disaster does strike your home or business during the holiday season, SERVPRO of Moline/Rock Island is on call 24 hours a day, 7 days a week, 365 days a year. Call us at (309) 797-1199.

Is your business winter ready?

12/19/2017 (Permalink)

If you are not prepared, cold weather can elicit a drastic impact on your business. From heavy rain to freezing temperatures to damaging winds, sleet, or snow. All of these are serious weather related situations that may cause property damage.

While you cannot control the weather, you can control your preparedness. You can take steps to help prevent costly damages. Consider taking the following precautions to protect your commercial property:

Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water should be present.
Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor facets, consider shutting water off at the main valve in the basement. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
Ask SERVPRO Moline/Rock Island to complete an Emergency READY Profile for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO Moline/Rock Island at (309) 797-1199 to strike back.

Mold – What To Do

12/11/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Moline/Rock Island for mold remediation services.

What Not to Do:

Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Moline/Rock Island specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (309) 797-1199

2017 A Year of Storms—Were You Prepared?

12/8/2017 (Permalink)

Major storms from Hurricane Harvey that ravaged the Texas and Louisiana gulf shores and Hurricane Irma that tore a path from the northeastern Caribbean Islands to the gulf shores of the Florida coast to 1,321 tornadoes that occurred from January through August all brought devastation across the United States. Often times we do not know where or when disasters or emergencies will strike, but you can be ready.

Now is the time to think about the basics—the things you would need in advance of an emergency; how will you communicate, what supplies do you need to keep in your home, car or office. The more you know about what to do in a storm emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Recommended Items for a Basic Emergency Supply Kit

Water, one gallon per person, per day
Food, non-perishable 3-day supply
Manual can opener
Battery operated radio—preferably a NOAA Weather Radio with tone alert and extra batteries
Flashlight and extra batteries
First aid kit
Whistle to signal for help
Clothing
Garbage bags, plastic sheeting and duct tape
Wrench or pliers to turn off utilities, if necessary
Hygiene items
Important documents such as copies of insurance policies, identification and bank account information
Cash
Fire extinguisher
Candles and matches in a waterproof container

If disasters do strike, call the professionals at SERVPRO Moline/Rock Island at (309) 797-1199 to help you mitigate the damage and restore your life. The first steps taken in a disaster situation can mean the difference between recovery and total loss.

8 Steps to Avoid Holiday Fires

12/7/2017 (Permalink)

December is the peak time of year for fires. In particularly, candle fires. Listed below are 8 things you should not do this holiday season:

Do not place candles on cluttered surfaces. Place them at least 12 inches away from anything that burns.
Do not use flammable decorations.
Do not place Christmas decor close to any heat source. Christmas trees and decor should be at least three feet away.
Do not overload electrical outlets.
Do not link more than three Christmas lights together.
Do not leave candles or lights on when you are leaving your property.
Do not plug space heaters into extension cords. Only directly into outlets.
Do not succumb to unattended cooking. Stay in the kitchen and keep an eye on cooking ware and cooking surfaces.

With all things considered, keep this list in mind as you prepare for holiday festivities. Our goal is to help keep homes merry and bright!

If disaster does strike, we are readily available 24 hours a day 7 days a week. Your local SERVPRO Franchise Professionals wish you a safe and happy holiday season!

What You Need to Know About Electrical Fires

12/7/2017 (Permalink)

As we are thrust into the colder months, the amount of time spent indoors increases significantly. As a result of this, more appliances are generated. Many light and heat sources are utilized for both warmth and for holiday decor. During this time of the year, it is no surprise that heating and electric bills rise. However, the risk of an electrical fire rises as well. December and January are the peak months for electrical fires.

According to the National Fire Protection Association report, US Fire departments respond to approximately 48,000 electrical-related fires annually. The cause of these fires may be due to faulty circuits, overloaded outlets, or electrical failures. Further research cited that 74 percent of residential fires were caused by some type of electrical failure or malfunction which contributed to the ignition.

Avoid these electrical fires by following these safety precautions:

Replace or repair damaged or loose electrical cords.
Avoid running extension cords across doorways or under carpets. Consider having additional outlets added by a qualified electrician so you do not have to use extension cords.
Avoid overloading outlets. Plug only one high-wattage appliance into each receptacle outlet at a time.
If outlets or switches feel warm, frequent problems with blowing fuses or tipping circuits, or flickering or dimming lights, call a qualified electrician.

Water, water everywhere

12/7/2017 (Permalink)

Water and moisture can cause both structural and content damage when unnoticed. Even a small leak, left untreated, can lead to big loses.

Because mold growth can begin in less than 48 hours, water damage should be handled by trained professionals who have the equipment and knowledge to treat the situation, regardless of the size.

If you experience a water situation there are some things you can do until help arrives;

Shut off the source of the water if possible or contact a qualified party to stop the water source.
Turn off circuit breakers for wet areas when access to the power distribution panel is safe from shock.
Remove as much water as possible by mopping and blotting.
Wipe water from wood furniture and remove from the wet area, if possible, otherwise place aluminum foil between furniture legs and wet carpet.
Remove from walls are wet area all items that are valuable or sensitive to moisture. e. – Paintings, art objects, computers, documents, etc.
Hang draperies with coated hangers to avoid contact with wet flooring.

If you have experienced water damage in recent months, call the professionals at SERVPRO Moline/Rock Island to access your situation and provide fast, effective clean up.

You Can Protect Your Property with Water Preventative Tools

12/7/2017 (Permalink)

You Can Protect Your Property with Water Preventative Tools

Undetected water can cause a great deal of damage to a building structure and contents. To prevent this type of disaster a home or business owner can install water detection systems. Water leak detection systems help identify leaks which, in some circumstances, can help prevent a flood. Water monitoring systems are generally activated at the first sign of excess moisture or seepage resulting from a leak.

Water Alarms: Water alarms also known as leak sensors are typically battery-operated stand-alone systems contacting a moisture sensor that will activate an audible alarm when moisture is detected. Benefits of water alarms are accessibility and price. They are fairly inexpensive and easy to install.

Water Systems: While most water alarms simply notify you of a leak, water systems will actually shot off the water supply causing water damage. The downside to water systems is that they only apply to water caused by an appliance or water supply and do not cover water that occurs from rain, broken pipes or or sump pump failure.

Leak Prevention Tips

Regularly check the following items for leaks:

Check roofing for deterioration.
Check gutters and downspouts for blockage.
Check basements and crawl space for moisture.
Check under and around appliances.
Check sinks and toilets.
Check HVAC for leaks and blockage.

If you suspect you have suffered a water damage—past or present, call SERVPRO Moline/Rock Island for fast, courteous and knowledgeable service. (309) 797-1199

TIME IS MONEY

12/7/2017 (Permalink)

The old adage is never more true than when dealing with a water-damaged home or business. Every minute matters, because every minute the property remains wet could turn primary damage into serious damage—or even permanent damage. That’s why emergency response matters.

Floods, broken pipes and leaks don’t abide by the 9-to-5 workday. So why should your restoration provider? SERVPRO of Moline/Rock Island is on call 24 hours a day, 365 days a year with state of the art equipment and proven methods to get the job done quickly and effectively.

If you find water creeping into your life, pick up the phone and call your local SERVPRO. Their highly trained professionals can help you avoid the cost and inconvenience of serious and permanent damage to your home and possessions. Call SERVPRO Moline/Rock Island at (309) 797-1199—we’re faster to any size disaster.

If Your Home's Sump Pump Fails Call SERVPRO of Moline/Rock Island

6/23/2017 (Permalink)

Sump pumps are a very important feature to any home. Without getting technical, and to make a long story short, Sump Pumps keep your basement dry. When heavy rains hit, the pump kicks in and take water away from your home. It is extremely important to discuss your pump's coverage with your insurance agent, because sometimes these pumps can fail and cause damage to your home.

A power outage, from a storm for instance, can cause your pump to fail which could result in a flooded basement. SERVPRO of Moline/Rock Island have seen too many sump pump failures to count. We can't service your pump, but we can help clean up when a pump malfunction damages your basement.

If your Moline, Rock Island, East Moline or Silvis home has a flooded basement due to sump pump failure call SERVPRO of Moline/Rock Island at (309) 797-1199.

Summer is here! And So Are The Storms!

6/23/2017 (Permalink)

When a storm hits, remember that SERVPRO of Moline/Rock Island is here to help!

When Storms Hit Moline or Rock Island be sure to call SERVPRO!

Summer starts today, and we have already had our fair share of storms around the Quad Cities. Living here in the midwest, we all know how much damage our severe thunderstorms can cause. Hail can wreak havoc on roofs. Heavy rains can cause lead to flooded basements. Wind can knock down trees that could potentially destroy your home.

No matter how much damage a storm causes to your home or business, always remember that SERVPRO of Moline/Rock Island is here to help with the clean up. Next time the sirens go off in your neighborhood, all the way from Fulton to Kewanne, remember that SERVPRO of Moline/Rock Island is more than ready to assist your home or business with the clean up.

If Your Moline, Rock Island, East Moline, or Silvis Home or Business Has Been Damaged By A Storm Call SERVPRO of Moline/Rock Island at (309) 797-1199

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Moline, East Moline, or Rock Island Home

5/19/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Moline or Rock Island Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Moline/Rock Island will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (309) 797-1199

Does Your Moline, Rock Island, Silvis, or Milan Home Have A Mold Problem?

5/19/2017 (Permalink)

Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (309) 797-1199

Moline, Rock Island, East Moline, and Milan Residents: We Specialize in Flooded Basement Cleanup and Restoration!

5/19/2017 (Permalink)

If you live Moline or Rock Island, don't let a flooded basement get you down. Call us!

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - (309) 797-1199

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (309) 797-1199

Restoring Your Quad Cities and surrounding area's Commercial Property After A Water Damage Event

12/9/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in the Quad City's commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Moline/Rock Island

SERVPRO of Moline/Rock Island specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Moline, Rock Island and surrounding area's Water Damage Event

12/9/2016 (Permalink)

SERVPRO of Moline/Rock Island provides 24 hour fire and water damage restoration service in the entire Quad Cities area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Moline/Rock Island provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Moline/Rock Island arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (309) 797-1199

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Moline/Rock Island

SERVPRO of Moline/Rock Island specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We service Moline, Rock Island, and surrounding areas such as Galesburg, Aledo, Sterling, Kewanee and Fulton. So any time that a pipe bursts in your home, or any other time where water damages your residence. Give SERVPRO of Moline/Rock Island a call at (309) 797-1199.

Our Highly Trained Restoration Specialists can restore your Quad Cities Area Home

12/8/2016 (Permalink)

SERVPRO of Moline/Rock Island is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Moline/Rock Island

SERVPRO of Moline/Rock Island specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow these tips to prevent a cooking fire from happening in your home.

10/6/2016 (Permalink)

SERVPRO of Moline/Rock Island is available 24/7 to help you if your home is damaged by a cooking fire.

Cooking fires are the number one cause of home fires. With the following tips, given to us by our friends at the National Fire Protection Association, you will be able to minimize the chances of a cooking fire happening in your home.

Cooking Safety

If you are sleepy or if you have consumed alcohol, it is best to avoid using stove at all.
If you are frying, grilling, or broiling food, stay in the kitchen. Even if you have to leave the kitchen for even a short amount a time, turn off the stove.
Use a timer! Don't let yourself forget that you have food cooking.
Keep all flammable materials away from the stovetop. Paper towels, oven mitts, wrappers, or anything else that could catch fire should be kept away.
Keep children at least 3 feet away from the stove.

Should you have a small grease/cooking fire...

If a small fire occurs on the stovetop, place a lid over the pan, and turn off the burner. Do not remove until it has completely cooled.
If a fire occurs in the oven, turn off the heat and keep the door closed.

If you have any doubts about putting out a small cooking fire..

Get out immediately, and close the door when you leave to help prevent the fire spreading.
Once you are outside, call 9-1-1 or your local fire department.

Should a cooking fire damage your home. Contact SERVPRO of Moline/Rock Island at (309) 797-1199.

Moline/Rock Island 24 Hour Emergency Water Damage Service

8/3/2016 (Permalink)

SERVPRO of Moline/Rock Island provides 24 hour fire and water damage restoration service in Moline, Rock Island, East Moline, and surrounding areas.

SERVPRO of Moline/Rock Island is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (309) 797-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Moline/Rock Island has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

About SERVPRO of Moline/Rock Island

SERVPRO at Kids Wild Fest

6/14/2016 (Permalink)

SERVPRO of Moline/Rock Island wants to thank everyone that came out to WQAD's Kids Wild Fest at Niabi Zoo in Coal Valley, IL on Saturday! It was a great time and we hope everyone that attended had a great time as well. Our staff had an absolute blast meeting so many people from the Quad City area. The weather was pretty hot but it was well worth it. We had plenty of candy and toys for the kids that stopped by our tent. It was a pleasure to let their parents know how SERVPRO of Moline/Rock Island could help them out should fire, water or mold damage their home. A big thanks goes out to Ruhl & Ruhl Realtors and WQAD for putting on this event! Look for us out in the community this summer and if you see us be sure to stop and say hi!

Spring Cleaning including your carpets

4/4/2016 (Permalink)

It's that time of year again! Finally spring has arrived and not a minute too soon. After being cooped up all winter long, all of that foot traffic in your home or business has most likely made quite a mess of your carpet and rugs. The salt from the bottoms of your shoes, your pets dragging through mud then coming back in and you realize your carpets needs cleaned just like your home. Let us do the dirty work and get your carpets and rugs back into shape. Our carpet technicians will get rid of those months of dirt and grime. If winter has made a mess of your carpets call SERVPRO of Moline/Rock Island today at 309-797-1199 and schedule your carpet cleaning. Let SERVPRO of Moline/Rock Island clean those carpets "Like it never even happened"

Melting Snow

2/17/2016 (Permalink)

The image of snow piled up against a house, or a gutter blocked with ice is not a common warning sign for homeowners. However if you have a basement or a crawlspace you are at serious risk for water damage when the temperature rises rapidly after a big storm.

These tips can help you keep melting snow from damaging your home.

Before the warm weather comes –

Keep the perimeter of your house clear of snow and ice. This snow sitting against the foundation will slowly get into the concrete and expand when cold weather comes again. Slowly creating little pathways that may lead to the inside of your house.
Shovel out window wells and vents. Water will find a way into any opening or crack; these are natural spots for a leak to occur. If you have covers over egress windows, clear them off as snow will start to get very heavy as it melts.

When the weather gets warm

Clear out ice jams in gutters. When water overflows out of the gutter it can run down the side of your house and into any penetration or seam that isn’t sealed. Keeping the water in the gutter is a safer bet. If the jam is at the top of the downspout, be sure you can safely reach the gutters to clear them out.
Keep walkways clear of ice. As the snow melts, it will likely move onto areas you have previously cleared off. As it freezes again, it will create a sheet of ice almost as well as a Zamboni machine. You can use a number of tools including salt, sand, de-icer or even just a shovel or ice scraper. Keep in mind salts and de-icers can damage your concrete if left to melt on the surface, and they may contain chemicals that may be harmful to grass, plants, or pets.
Keep a close eye. Be sure you are watching for signs in areas that could be damaged. These signs can include a damp smell, wet carpet, walls that are peeling or bowing, or a dripping sound in exterior walls.

After the weather warms up

Pay attention to what your house tells you. After the snow has cleared and you are getting ready for spring projects, you can still be at risk for water damage. The freezing and thawing may cause breaks to your water or sprinkler lines. If you have any loss in pressure you should get it looked at.
Look for signs of problems that can be fixed. Water damage can take a while to become visible, so watch for signs that will help you prepare for next winter.
- Do you need to add a downspout where the gutter overflows?
- Should you add extensions to your downspouts to get water away from the house?
- Is there siding damage next to an area where the water drips?

Protect your Moline/Rock Island Home after a fire

2/8/2016 (Permalink)

Whenever a Moline/Rock Island house suffers fire damage, there is also certain to be water damage because of the heavy volume of water used by the fire department to extinguish the flames. If you've suffered severe fire in your home that required heavy usage of water, SERVPRO makes the following recommendations:

Call the experts immediately!

Although you may have technical or practical experience dealing with fire damage, only a licensed inspector is qualified to inspect fire damage to determine whether your dwelling is safe to reside in.

The best investment you can make when you suffer a combination of fire and water damage is to hire a professional restoration company. They should have at least 5 years of experience in the field and be certified with the IICRC.

So you don't feel powerless while awaiting their arrival, SERVPRO offers some tips to start your recovery process:

1. Use specially designed fans to remove as much smoke as possible that has accumulated in the house. SERVPRO can provide these high-velocity fans.

2. Water and moisture accumulation quickly leads to mold, so every drop of water must be extracted as soon as possible.

3. To prevent buckling and other wood flooring damage, promptly remove wet rugs or carpets.

4. Metal objects can be protected against corrosion by drying and then applying a thin coating of Vaseline.

5. Cleaning smoke and water damaged walls requires special techniques. Rely on the experts like SERVPRO to do it correctly.

6. Slightly elevate furnishings and other objects on the floor by placing hardwood scraps or blocks underneath. This helps deter permanent staining and mold growth.

7. A commercial-grade dehumidifier should be placed in every room in the house, by a fire restoration company, for quick moisture extraction.

Resist the urge to throw away anything that looks damaged before an expert from your insurance company can determine its value. Even the most terrible appearing water or fire damaged item may have some monetary value.

A professional fire restoration company--SERVPRO--is your safest and least complicated option for preventing intruders from entering your fire-damaged home. Only you and your restoration contractor should have keys for any door locks.

Flooded Basement

2/4/2016 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Moline/Rock Island basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface Water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-Water tank failure
And many more...

So should you ever walk downstairs to find that your basement has water, or has been flooded. rest assure that SERVPRO of Moline/Rock Island will be there to help! We service the entire Quad Cities area and surrounding cities such as Galesburg, Sterling, Geneseo, and Fulton.

Call us at 309-797-1199 and we will restore your basement like it never even happened.

Looking for a Job?

2/4/2016 (Permalink)

SERVPRO of Moline/Rock Island is looking for full time employees to join our team. We are looking for individuals to join our production team. This is a 40 hour per week job! To apply please stop by our office at 7208 Jebens Ave Davenport, Iowa to fill out an application

If you have a fire or water emergency, please call us now at (309) 797-1199

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We Answer the Phone Ready to Help
Call Today - (309) 797-1199